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Receptionist - State Farm Agent Team Member

Full Time in Lyndhurst, OH

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Replies within 24 hours
Benefits
  • License Reimbursement
  • Health stipend
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYOur agency has proudly served the community for the past 10 years with a close-knit team of three professionals who genuinely enjoy working together and supporting one another. I graduated from Penn State with a degree in Finance and went on to earn my MBA. Beyond the office, I’m active in my church and believe in leading with integrity, compassion, and a service-first mindset — values that are reflected in how we take care of our customers and each other.
Our culture is family-oriented, collaborative, and anything but corporate. We’re a small, tight-knit unit where everyone has a voice and works together to succeed. I’m hands-on in the office, offering one-on-one training and support to ensure each team member feels confident and prepared to grow. We offer $150 toward health benefits and a supportive, flexible environment where teamwork and personal accountability go hand in hand. The best part about working here is the accessibility and closeness between the agent and the team — you’re never just a number; you’re part of the family.
We’re looking for friendly, outgoing, and motivated individuals who enjoy connecting with people and take pride in helping others — someone who’s ready to be part of a team that truly values trust, collaboration, and growth.
ROLE DESCRIPTIONChad Fields - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation $35,000.00 - $40,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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